FAQ / Warranty

What exactly makes Evutec eco-conscience?

Evutec is consistently working towards developing new ways to recycle and integrate composite materials to create products that are smart, sleek, and protective. We utilize sustainable FSC certified wood, DuPont™ Kevlar®, and Ballistic Nylon in the making of our products. This helps in minimizing the earth’s accumulation of short life products that are overpopulating the market today. Our product philosophy will change the way you look at the protection around your smartphone or wireless device.

Why is Kevlar® more protective for my device than plastic?

Plastic cases are created by melting polymers and easily molding them into a specific shape or object. Our DuPont™ Kevlar® cases, on the other hand, go through a much more intensive multi-step process of construction. To start, hundreds of fibers are pulled together to form one single weave strand of Kevlar®. These strands are then woven together to form various patterns. The woven patterns are what make DuPont™ Kevlar® lightweight and strong. So strong in fact that it has five times the strength of steel at the same weight.

What makes Kevlar® so strong?

DuPont™ Kevlar® is a long chain-like molecule known as a polymer which consists of repeating units called monomers. When raw Kevlar® fibers are melted down and spun through small holes into single strands they form hydrogen bonds that act as glue to hold the polymer chains together. These chains are what give DuPont™ Kevlar® its tensile strength.

Are the cases bulletproof?

While DuPont™ Kevlar® is used in a variety of different products including bulletproof vests, none of the products manufactured or sold by Evutec are bulletproof. We strongly discourage any of our customers from testing the limits of our products at the range!

Where can I buy Evutec products?

You can find our precision engineered products on this site, Apple stores, Best Buy, Target, as well as our own Amazon Store!

Is my AER or AERGO Samsung Galaxy S8 or S8+ case compatible with wireless charging?

No, our AER and AERGO Samsung Galaxy s8 and S8+ cases are not intended to be used with wireless charging.

How do I install the AFIX Magnetic System?

Here's a quick video explaining how simple the system is to use!

Warranty

Does my case come with a warranty?

All Evutec products are covered by a limited product warranty (Limited Warranty) for the 1-year period following the original date of purchase (Warranty Period). If a substantial defect in material or workmanship arises with your Evutec product, and a valid warranty claim is received by Evutec within the warranty period, you are entitled to exchange your damaged product at no additional cost. Upon submitting your claim Evutec will provide you with a brand new case in the same color and series along with a self-addressed or stamped envelope in which to return your damaged product.

This limited warranty is non-transferable and covers only the original end purchaser of the applicable Evutec product. Proof of purchase in the form of the original purchase receipt or packing slip is required for warranty validation and service. Warranty claims must be made directly to Evutec. Please note that Evutec cannot be held liable, in any manner, for damages to your personal property resulting from any misuse or improper care and maintenance of the Evutec product cases.

To begin the warranty claim process please email us at support@evutec.com

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